Introduction
This Privacy Policy describes how Sheridan Forster LMS (“we,” “us,” “our,” or “Company”) collects, uses, and shares information about you when you use our websites, mobile apps, and other online services that link to this policy (collectively, the “Services”).
Information We Collect
We collect information you provide directly to us, including when you:
- Create an account or profile
- Enroll in a course
- Complete a form or survey
- Contact us with inquiries or feedback
- Make a purchase
- Participate in our community forums
Information Automatically Collected
When you access our Services, we automatically collect certain information about your device and how you interact with our Services, including:
- Device information (e.g., device type, operating system)
- Usage information (e.g., pages viewed, time spent on page)
- Location information
- IP address and cookie data
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your inquiries and comments
- Send promotional communications (with your consent)
- Monitor and analyze trends and usage
- Detect and prevent fraudulent transactions
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Your Privacy Rights
Depending on your location, you may have the following rights:
- Right to access your personal information
- Right to correct inaccurate data
- Right to request deletion of your data
- Right to opt-out of marketing communications
- Right to data portability
To exercise these rights, please contact us using the information provided in the Contact Us section.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Services and hold certain information. You can control cookie settings through your browser, though disabling cookies may affect the functionality of our Services.
Third-Party Services
Our Services may contain links to and integrations with third-party websites and services. This Privacy Policy does not apply to those services, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.
Retention of Information
We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete such information promptly.
International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our Services, you consent to the transfer of your information to countries outside your country of residence.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Last Updated” date of this Privacy Policy. Your continued use of our Services following the posting of changes constitutes your acceptance of such changes.
Contact Information
If you have questions about these Terms, please contact us at:
Email: hello@sheridanforster.com.au
Phone: +61 (2) 3456 7890
Website: sheridanforster.com.au
